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Services

Knowledgeable, Available Computer Support for Small Business.

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At ALCOCK.IT we understand that outsourcing is part of helping your company stay competitive, focused and profitable. Having a computer support company is part of that strategy. Our services are designed to help you accomplish this goal. If you have a support request, or any questions about what we do please call or contact us.

Remote Support Services​

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Using Teamviewer for remote control, we are able to access and take control of your computer with the click of a button.

 

This makes it easy to troubleshoot the computer and its software. It also makes it possible to start, turn-off, and reboot the entire system should it be required.

 

See below for a link to our Teamviewer QS application which provides simple remote access.

On-site Support Services

We understand that keeping your business running smoothly is critical and any downtime or inability to work productively can have a ripple effect through the entire organization.

 

To minimize this, we can perform the following tasks on-site.

 

* Wireless Networking

* Microsoft Office Troubleshooting

* E-Mail Troubleshooting

* Computer Repair

* Software Upgrades

* Networking

* Desktop Upgrades

* Patch / Firmware Upgrades

* Virus Removal

* Spyware Removal

* Malware Removal

* Technology Consultation

* Training & Consultation

 

Computer & Network Repair

We have literally fixed thousands of computer issues and have not encountered something we could not resolve.

 

* Do you have computer problems that need attention today?

 

* Do you have network issues that are driving you crazy?

 

* Is your email down?

 

* Does your server or workstations keep freezing or crashing?

 

* Do you have nagging technical issues that need to be taken care of professionally?

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