Services
Knowledgeable, Available Computer Support for Small Business.
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At ALCOCK.IT we understand that outsourcing is part of helping your company stay competitive, focused and profitable. Having a computer support company is part of that strategy. Our services are designed to help you accomplish this goal. If you have a support request, or any questions about what we do please call or contact us.
Remote Support Services​
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Using Teamviewer for remote control, we are able to access and take control of your computer with the click of a button.
This makes it easy to troubleshoot the computer and its software. It also makes it possible to start, turn-off, and reboot the entire system should it be required.
See below for a link to our Teamviewer QS application which provides simple remote access.
On-site Support Services
We understand that keeping your business running smoothly is critical and any downtime or inability to work productively can have a ripple effect through the entire organization.
To minimize this, we can perform the following tasks on-site.
* Wireless Networking
* Microsoft Office Troubleshooting
* E-Mail Troubleshooting
* Computer Repair
* Software Upgrades
* Networking
* Desktop Upgrades
* Patch / Firmware Upgrades
* Virus Removal
* Spyware Removal
* Malware Removal
* Technology Consultation
* Training & Consultation
Computer & Network Repair
We have literally fixed thousands of computer issues and have not encountered something we could not resolve.
* Do you have computer problems that need attention today?
* Do you have network issues that are driving you crazy?
* Is your email down?
* Does your server or workstations keep freezing or crashing?
* Do you have nagging technical issues that need to be taken care of professionally?